Privacy Policy

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site and through our Services includes:

a. Personal Data

Personally identifiable information, such as your name, email address, phone number, company name, business details, billing information, and professional skills or portfolio details that you voluntarily give to us when you:

• Register for an account (including Sub Accounts for our tools).
• Request information about or purchase our services (e.g., "Hire Us," "Startup Package," "Growth Package," "Premium Package").
• Join as a freelancer ("Join Us," "Showcase Your Skills").
• Use our assessment tools ("Assess My Business Needs," "Assess My Freelance Skills," "Find Your Freelance Skill").
• Book a strategy call or discuss a project.
• Download free resources or templates.
• Contact us via email or phone.
• Provide testimonials or success stories.

b. Derivative Data (Automatically Collected Information)

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This may also include device information if you access the site from a mobile device.

c. Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, or exchange services from the Site or our agency. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor(s) such as Stripe, PayPal, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

d. Data from Our Tools and Platforms

When you use our dedicated Sub Account and exclusive suite of tools (including AI features powered by Gemini, Deepseek, & Claude, CSS Library, HighLevel Shape Divider Generator, Maven Strategy Assistant, Workflow Assistant, Business Growth Calculators, Client Management Tools, Social Media Content Calendar Creator), we may collect data related to your usage, inputs, and outputs to provide and improve these services. This includes data processed via GoHighLevel, our primary platform for delivering many of our services and your Sub Account.

e. Data from Social Networking Sites

If you interact with us on social media platforms, we may receive information from those platforms such as your profile name, profile picture, and other public information.

2. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our Services to:

• Create and manage your account and Sub Account.
• Provide, deliver, and manage our services (e.g., branding, website development, lead generation, sales funnel optimization, CRM implementation, ads strategy, marketing and sales automation).
• Facilitate the connection between businesses seeking talent and freelancers.
• Process your payments and refunds.
• Communicate with you regarding your account, projects, strategy calls, or our services.
• Respond to your inquiries and offer customer support.
• Send you newsletters, marketing communications, and information about new products, services, and offers (where you have opted-in).
• Personalize and improve your experience on our Site and with our services.
• Administer assessments and provide tailored recommendations.
• Monitor and analyze usage and trends to improve the Site and our offerings, including our AI-powered tools.
• Fulfill our "12-Month Results Guarantee" and other contractual obligations.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
• Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

a. By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

b. Third-Party Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include:

• GoHighLevel: For providing your Sub Account, CRM functionalities, automation, and other core service delivery.
• Payment Processors: To facilitate payments.
• AI Service Providers (e.g., Gemini, Deepseek, Claude): To power specific AI features within our tool suite. Data shared will be for the purpose of providing the tool's functionality.
• Email Delivery Services: For communication and marketing emails.
• Hosting Providers.
• Analytics Providers.

These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.

c. Business-Freelancer Matching

If you are a business seeking talent or a freelancer showcasing skills, relevant profile information (excluding sensitive personal data unless explicitly agreed upon) may be shared with potential matches to facilitate connections.

d. Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

e. With Your Consent

We may disclose your personal information for any other purpose with your consent. For example, client testimonials or success stories are shared with explicit consent.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For example, information related to client engagements will be kept for the duration of the engagement and for a reasonable period thereafter to address any follow-up needs or legal obligations. Account information for our tool suite will be retained as long as your subscription is active and for a period thereafter to allow for reactivation or as required by law.

7. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions, particularly for direct marketing.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

8. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Our primary operations are based in the Philippines, and our service providers (like GoHighLevel, AI providers) may be global. If you are located outside the Philippines and choose to provide information to us, please note that we transfer the data, including Personal Data, to the Philippines and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

9. Children's Privacy

Our Site and services are not intended for use by children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under this age. If we become aware that we have collected personal information from a child under the relevant age without verification of parental consent, we will take steps to remove that information from our servers.

10. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us (e.g., client logos, social media links). Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have questions or comments about this Privacy Policy, or if you wish to exercise your data protection rights, please contact us at: